FAQs

Frequently Asked Questions

Session expires immediately after login
Issue: Immediately after logging in, you get the message "Your session has expired, please re-log-in now." Solution: This i...
Thu, 10 Nov, 2016 at 9:48 AM
Camera not working iOS (iPhone/iPad)
Issue: When trying to take a picture of work in Quizster a black screen appears. Solution: This is typically the result of clicking of not ...
Thu, 10 Nov, 2016 at 11:43 PM
Problems logging In
Problems logging in: Make sure you are connected to the internet If the problem persists, contact your school tech support and make sure that quiz...
Wed, 6 Sep, 2017 at 8:01 PM
How is my data backed up?
We understand the importance of your data and to this end, we ensure that all your data is securely stored in a version controlled cloud and replicated t...
Fri, 11 Nov, 2016 at 7:42 AM
Privacy Concerns in Countries Like Germany
In Germany, privacy laws governing how student data is handled are very strict. German teachers are not allowed to use services where student data is stored...
Mon, 28 Nov, 2016 at 8:26 PM
Restart Quizster on iPhone/iPad
Occasionally, Quizster will stop working as it should and you may not be able to submit assignments, grade, etc... This is often times the result of the ...
Thu, 8 Dec, 2016 at 9:11 AM
Always fails with "you must be online"
First, check to make sure that you are indeed online. For example, go to google.com and do a quick search. If you are online and this problem persists then ...
Sat, 10 Dec, 2016 at 8:39 AM
Overview - How Does It Work?
Quizster Overview Web App Quizster is currently available as a web app. In other words, it is available as a website accessible by visiting http://app....
Sat, 28 Jan, 2017 at 10:36 AM
Is Quizster FERPA Compliant?
The quick answer is yes. Here is how we maintain compliance: Student submissions are only accessible to the student that submitted the data and to...
Wed, 11 Jan, 2017 at 10:46 PM
Grading without a stylus
A stylus is great for writing feedback on a student's submission, but Quizster is also designed to work well without a stylus. Teachers have found a lo...
Thu, 19 Jan, 2017 at 10:31 PM